Turn a tunnel scan into a personalized member moment
The customer drives up to the tunnel entry. Your LPR camera catches their plate (or their RFID tag pings). What happens next determines whether they feel like a member or a barcode.
This integration:
- Receives the LPR/RFID event from your tunnel controller via webhook
- Looks up the member record in GoHighLevel by plate or tag
- Returns gate-open or payment-screen signal to the controller
- Fires a personalized SMS: “Welcome back, [Name] — wash #43 of your membership”
- Increments the member’s wash-count toward their loyalty reward
- Logs the visit for retention analytics
Supported tunnel systems
- Sonny’s SiteWatch / CarWash Controls
- DRB Tunnel Master / Patheon
- ICS (Innovative Control Systems)
- Hydra-Spray / National Carwash Solutions
- WashCard Systems
- Generic webhook integration for custom controllers
Why this matters
Members who get a personalized acknowledgment at the entry feel meaningfully more engaged — and engagement is the leading indicator of retention. The wash-count ledger sync also unlocks the loyalty-stamp workflow and the milestone celebration messages (10th wash, 50th wash, anniversary).