Stop missing customer texts because no one’s watching the phone
Customers text your wash to ask hours, report a problem, or book a detail. If those texts go to one person’s cell phone, they get missed. If they go nowhere because nothing’s set up, you lose the customer.
This snapshot ships a proper team SMS inbox:
- One inbox for the whole team — replies from any device
- AI after-hours handoff — bot answers FAQs and books detail appointments outside hours
- STOP-keyword opt-out — TCPA-compliant by default
- Auto-tagging — wash inquiry, detail booking, complaint, fleet inquiry all routed differently
- Reply templates for common questions
- A2P 10DLC filing included free (others charge $150)
Why a unified inbox matters
The biggest source of missed conversions for independent washes is messages that no one sees. With this inbox, every text is visible to the whole team, after-hours messages get an AI-handled first response, and nothing falls through the cracks.